Today marks the first day of ITEXPO in Miami, Fla., and we’re already getting word of some breaking product announcements coming from the event. Kicking off the four day expo is BlueOSS, a provider of cloud billing and provisioning management tools, with the launch of its fourth-generation Cloud Innovation Suite (CIS).
BlueOSS CIS is a cloud telecom billing system for unified communications as a service (UCaaS) offerings, designed to help service providers capture revenue opportunities and improve customer service. The goal is to enable these telecom and cloud service providers to bring these services to market and effectively monetize them.
This certainly comes as good news to ITEXPO goers, a large portion of which are no doubt private and public cloud professionals. BlueOSS made its announcement from booth No. 1026 at the Miami Beach Convention Center, where it is currently exhibiting its solutions and interacting with interested attendees.
“BlueOSS is committed to developing highly scalable and flexible solutions that support clients’ growth strategies," said BlueOSS CEO Tim Cook. “The focus of this release enables providers to easily create and capture new revenue opportunities, as well as provide additional customer care and control with our enhanced GUI.”
The company revealed three major enhancements to this iteration of the BlueOSS CIS. The first is customized commerce, which allows service providers to integrate various cloud solutions into bundled product packages, tailored to individual customer needs. This allows service providers to not only capture customers that would have otherwise walked away from a standardized product package but also attract new ones with the allure of a single vendor solution.
Complementing this bundling feature are customer portal enhancements, which will allow customers to create custom reports, pay invoices, accept payments online, and order products from service providers, making the system highly attractive from the perspective of customer experience.
Finally, BlueOSS will now be equipped with a business intelligence suite, designed to provide transparent business insight from the provider, through the channel, all the way to the customer. Over time this information can be used to improve bundling and billing decisions going forward
ITEXPO is thus officially underway, and we can expect even more news like this over the course of the week. Those interested in experiencing the conference themselves in person can still register here.
Edited by
Alisen Downey
