Infosys to Provide Managed Services to CareFirst


Infosys to Provide Managed Services to CareFirst

By Erin Harrison

In an effort to support its IT operations and provide application development and other support services as a part of a new managed services contract, CareFirst BlueCross BlueShield has selected Infosys Public Services, which will support CareFirst’s IT area to develop a cost-effective delivery model.

Through its agreement with Infosys Public Services, CareFirst hopes to reduce costs and achieve efficiencies in application support during the three-year contract term. The IT demands on CareFirst and on the healthcare sector as a whole are growing in scope and complexity, according to Harry D. Fox, CareFirst senior vice president, Technical and Operational Support:

“This move to managed services will help us better meet consumer, provider and market needs as the health care industry evolves and shift CareFirst associates to key strategic projects,” Fox said in a statement.

Since 2010, Infosys Public Services has supported CareFirst with a range of application development and testing services. This transition to managed services extends the relationship and will help ensure consistent IT support, according to Eric Paternoster, CEO of Infosys Public Services.

“Our deep experience in the healthcare industry and globally benchmarked service delivery processes will assist CareFirst with IT support services to continue providing more affordable, patient-centered health care,” Paternoster said.

Infosys Public Services will setup a secure facility within its newly established delivery center in Rockville, Maryland to service the contract. The agreement will allow CareFirst to consolidate IT support services currently managed by multiple vendors.

Company officials said Infosys Public Services will support business areas across CareFirst with the goal of managing anticipated capacity growth and increasing the ability of the IT organization to implement new business requirements and projects faster.

In related news, the U.S. District of Columbia awarded Infosys Public Services a one-year contract valued at $49.5 million to develop its new health benefit exchange, a component of the Affordable Care Act.

Infosys Public Services is the primary systems integrator of this healthcare system transformation that will bring benefits to nearly one quarter million District residents.

Edited by Jamie Epstein

Executive Editor, Cloud Computing

Related Articles

MSPs Enable Enterprises to Accelerate Growth at Top Speed

By: Greg Tavarez    2/2/2023

MSP Expo Sponsor: MSPs are building their technical expertise to address customers' needs by merging with different sets of companies as the Managed S…

Read More

Pax8 Acquires Bam Boom Cloud, Deepening Microsoft Dynamics 365 Expertise

By: Reece Loftus    2/2/2023

Pax8 announced it has acquired Bam Boom Cloud, an award-winning Microsoft Dynamics 365 Business Central services organization.

Read More

Pax8 Expands Horizons Bringing in Rob Rae to Champion MSP Power Initiatives

By: Arti Loftus    2/1/2023

Pax8 today announced that Rob Rae, a highly regarded and influential innovator in the IT channel market, has joined the company as Corporate Vice Pres…

Read More

Codex IT Reaches Wasatch Front Through Intranet Consulting Acquisition

By: Greg Tavarez    2/1/2023

Codex IT is expanding its services along the Wasatch Front and the rest of Utah through its acquisition of Intranet Consulting.

Read More

GFI Software Named a Platinum Sponsor for MSP Expo 2023, Part of the #TECHSUPERSHOW

By: TMCnet News    1/31/2023

MSP Expo is the premier conference and networking summit for MSPs. This is where MSP business owners and technology specialists share strategies to gr…

Read More