Servion Maintains Cisco Gold Provider Worldwide Status

Servion Maintains Cisco Gold Provider Worldwide Status

By Stefania Viscusi

Contact center and customer experience solutions provider Servion has announced the company successfully renewed its Cisco Gold Provider Worldwide Certification, making it one of the few providers who can globally sell, install, integrate and support any of Cisco’s collaboration and contact center platforms.

The company, which has been a Cisco Advanced Technology Partner since 2006, is dedicated to investing in training and certifying its team in Cisco technologies. It has over 350 Cisco-certified engineers and one of the highest Net Promoter Score (NPS) in the industry, over 75 for 2020.

"Servion is proud to have obtained the renewal of our Cisco Gold Provider Certification. This renewal further substantiates our competence and expertise in Cisco contact center and collaboration technologies," said Eric Wildermuth, SVP Sales at Servion. "Our broad expertise on Cisco solutions and technologies gives us the ability to advise, design, build, run and optimize the most advanced contact center and CX solutions for our customers."

To date, the company has already implemented over 500 Cisco-based contact center solutions and offers its contact center expertise through 24x7 managed services.

To keep up with customer demands, many enterprises today are relying on organizations who can help manage their contact centers. The next-gen managed services offered from Servion helps to orchestrate and streamlines technology operations across applications, infrastructure and network domains for contact centers.

In addition to traditional support, our managed services also provide outcome-based agreements with defined business outcomes and switch contact centers; from reactive break-fix services to proactive and predictive analytics.

Interested in managed services? MSP Expo is happening Feb. 8-11, 2022 at the Broward County Convention Center in Ft. Lauderdale, Fla.The Conference and Networking

Summit brings together MSP business owners and technology specialists so they can share their strategies and grow their managed services businesses.

Edited by Luke Bellos
Get stories like this delivered straight to your inbox. [Free eNews Subscription]
Related Articles

ICYMI: What's Happening in the MSP Industry?

By: Greg Tavarez    7/19/2024

Here are a few articles compiled into one for readers interested in developments around the MSP space.

Read More

Global Microsoft Outage Linked to CrowdStrike: What Happened, and What's Next

By: Alex Passett    7/19/2024

A massive global Microsoft outage has reportedly stemmed from a misconfigured update from cybersecurity company CrowdStrike.

Read More

MSPs: When is it Time to Evolve Your Brand, Positioning, and Marketing?

By: Contributing Writer    7/18/2024

From the rise of AI to the increase in cyber attacks and the shift to hybrid offices, dynamic forces are driving stronger demand for managed services.…

Read More

Assuring Top-Notch Cybersecurity: Assura and Stellar Cyber Announce New Partnership

By: Alex Passett    7/18/2024

Assura, Inc. and Stellar Cyber have announced a strategic partnership aimed at bolstering both offensive and defensive cybersecurity capabilities for …

Read More

Unveiling Seismic LLC's Unique Value Proposition: An Interview with Richard Cabelo

By: Rich Tehrani    7/18/2024

Seismic is distinctively purpose-built to empower MSPs, VARs, integrators, OEMs, and distributors with the resources and agility needed to achieve bes…

Read More