Servion Maintains Cisco Gold Provider Worldwide Status

Contact center and customer experience solutions provider Servion has announced the company successfully renewed its Cisco Gold Provider Worldwide Certification, making it one of the few providers who can globally sell, install, integrate and support any of Cisco’s collaboration and contact center platforms.

The company, which has been a Cisco Advanced Technology Partner since 2006, is dedicated to investing in training and certifying its team in Cisco technologies. It has over 350 Cisco-certified engineers and one of the highest Net Promoter Score (NPS) in the industry, over 75 for 2020.

"Servion is proud to have obtained the renewal of our Cisco Gold Provider Certification. This renewal further substantiates our competence and expertise in Cisco contact center and collaboration technologies," said Eric Wildermuth, SVP Sales at Servion. "Our broad expertise on Cisco solutions and technologies gives us the ability to advise, design, build, run and optimize the most advanced contact center and CX solutions for our customers."

To date, the company has already implemented over 500 Cisco-based contact center solutions and offers its contact center expertise through 24x7 managed services.

To keep up with customer demands, many enterprises today are relying on organizations who can help manage their contact centers. The next-gen managed services offered from Servion helps to orchestrate and streamlines technology operations across applications, infrastructure and network domains for contact centers.

In addition to traditional support, our managed services also provide outcome-based agreements with defined business outcomes and switch contact centers; from reactive break-fix services to proactive and predictive analytics.

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