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ARC Document Solutions Named in Gartner Magic Quadrant for Managed Print Services

By Laura Stotler

ARC Document Solutions Inc. has been named in Gartner’s Magic Quadrant for Managed Print Services Worldwide for the third year in a row. The company, a provider of managed document solutions geared toward the architecture, engineering and construction industry, was named a niche player in the market report.

 Managed Print Services (MPS) from ARC offer improved management of all print components and expenses through a flexible, customized contract. Solutions are designed to reduce customer costs as well as minimize their administrative and support burdens.

 ARC Document Solutions' Managed Print Services allow its customers to drastically reduce hidden, uncontrolled costs in print management, minimize administrative and support burdens, and optimize employee efficiency through better document management.

 “When large, multi-national firms work with us, they receive far more than a collection of printers,” said K. "Suri" Suriyakumar, chairman, president and CEO of ARC. “In addition to outstanding service they have access to a nationwide network of service centers to assist them with overflow work, they can archive documents to the cloud as they print, and they can manage their entire document ecosystem through our virtual dashboards and other document solutions.”

 TechNavio forecasts the global MPS market will grow at a CAGR of 10.75 percent through 2016. Market momentum is being fueled by customers’ need to reduce costs as well as a steady increase in cloud service solutions. Some of the main players in the MPS space include Canon, Hewlett-Packard, Ricoh and Xerox.

 ARC, which has hundreds of locations throughout the world, works with HP, Canon, Oce, Xerox and other vendors. The company’s equipment-agnostic approach to managed print services can help save customers up to 30 percent on their printing costs. ARC’s solutions scale and monitor customer infrastructure to deliver ongoing technology upgrades as well cost reductions.

 "Our innovative approach to MPS remains tremendously compelling to our customer base as demonstrated by our rapid rise to become the ninth largest provider of managed print services in the world,” added Suriyakumar. “Our focus on comprehensive service and software over the features and functions of equipment puts the customers' needs first."




Edited by Cassandra Tucker

MSPToday Contributing Editor

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