MSP TODAY NEWS

Insurer Leans on MSP

By Doug Barney

U.K.-based insurance company, NFU Mutual, is spending about $116 million on managed services over the next five years to help it better service its nearly one million customers.

Insurance companies more and more are turning to managed service providers (MSP) to help manage the increasing complex business of insurance. And it takes the insurance outfit out of the IT business so they can focus on business fundamentals. 

MSP Computacenter snagged the five-year NFU deal to “help the company implement a radical IT transformation which will modernize ways of working to deliver long term service improvements and increase the pace of business change at the U.K.'s largest rural insurer,” the companies said.

NFU is indeed a large concern, with 6,500 workers, 300 agencies serving 990,000 policy holders, and $20.6 billion U.S. under management.

"This partnership is a key element of our future plans, providing a modern and flexible infrastructure that will underpin our continued ability to offer first class customer services, support and value for money to our members," said Tim Mann, chief information officer at NFU Mutual.

Under the new approach, set to be done by late summer, Computacenter will install new infrastructure in the form of managed printing (for more on managed printing click here), new storage, servers and mainframe technology, virtual desktops, and new operating systems.

The MSP will also support NSU employees through the Computacenter service desk.

"By combining robust platforms with repeatable processes, we will be able to help NFU Mutual maximize IT performance and resources. This will decrease operational costs while increasing service levels," said John Beard, Sector Director of Financial Services at Computacenter.

Computacenter will also handle request and change management, as well as asset, capacity, configuration and incident chores.

In Other Action

Last May, Safety Insurance Group out of Boston re-upped its MSP deal with CSC, which will not just continue to manage a large swath of IT applications and infrastructure operations, but upgrade Safety’s billing system to Java. 




Edited by Braden Becker

MSPToday Editor at Large

SHARE THIS ARTICLE
Related Articles

IBM to Spin Off $19 Billion Managed Infrastructure Services Unit, Focus on Hybrid Cloud

By: Laura Stotler    10/14/2020

IBM is set to spin off its $19 billion managed infrastructure services unit as the company shifts its focus to the hybrid cloud, AI, quantum computing…

Read More

Firewall as a Service Automation Gives MSPs Ability to Quickly Deliver Virtualized Security

By: Erik Linask    10/13/2020

Corsa Security's new FWaaS automation platform enables MSPs and MSSPs to deliver virtualized firewalls instantly to better manage customer security.

Read More

Lightstream Debuts Managed Security Services Suite

By: Tracey E. Schelmetic    10/12/2020

One of the side-effects of the global COVID-19 pandemic is a fast-tracking of digital transformation. All over the world, organizations and individual…

Read More

Comings and Goings: Spectrotel Shows Commitment to Channel with New Key Hires

By: Erik Linask    10/9/2020

Spectrotel has added four new members to its channel team to support its commitment to partners with its portfolio or services, including UCaaS, SD-WA…

Read More

Two Texas IT Services Companies Combine Forces To Serve Small & Midsize Companies In Houston and San Antonio

By: TMCnet News    10/1/2020

When Uprite Services launched in 1999, the company had one goal in mind: to serve businesses in Texas with the absolute best business IT services and …

Read More