Brazilian Provider Doubles Thanks to Managed Services

By Doug Barney

Last year, Brazilian outsourcing provider Ativas invested $30 million in expanding its operations. The decision paid off as its revenue grew 105 percent last year, largely on the heels of expanded management services income.

The company, which built its data center only three years ago, now has nearly $18 million in annual revenue. With the company’s momentum, and the overall strength of the Brazilian economy, Ativa could see further expansion.

“Ativas was set up with a focus on processes and serving customers in the cloud. We stand as a provider of value added services and we are always seeking to align IT with our customers' needs," said CEO Alexandre Siffert.

Ativas plans aggressive expansion in Brazil, particularly in Rio de Janeiro and Sao Paulo. As part of this initiative, the firm plans to add to its range of backup, security, co-location, hosting, Internet connectivity and ICT consulting offerings.

The new services will be aimed at small and medium-sized enterprises.

Ativas services are fully managed. The company handles monitoring, and supports service availability with service-level guarantees. Other management items include change configuration, incident handling and best practices based on ITIL.

The company’s data center is virtualized, and can handle customers’ virtualized applications. To help ensure uptime, the center has several layers of backup power, including diesel generators, and two levels of UPS.

The company also offers both Infrastructure-as-a-Service (IaaS) and Software as a Service (SaaS).

Just as well, Ativas provides managed services for multi-protocol networks, including planning, installation and configuration, and then operation and support.

Other campaigns include managed servers, storage and backup, database, middleware, security, and applications.

Booming Brazil

Brazil is one of the financial bright spots in a world beset by the debt crisis in Europe and lingering high unemployment in the U.S. In fact, today, Brazil is the sixth largest economy in the world, with an IT sector growing at roughly 10 percent per year.

This has U.S. vendors salivating for a piece of the Brazilian managed services and cloud markets.

Amazon is pushing its Amazon Web Services with a Sao Paulo-based operation, and both IBM and HP are targeting the country with an array of network-based services.

Edited by Braden Becker

MSPToday Editor at Large

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