MSP TODAY NEWS

Cloud Storage Gets New Boss

By Doug Barney

Cloud storage, on the surface, is awfully compelling – an outside provider with true expertise holds your data, offering access from any device anywhere. And when internal systems fail, the service provider is right there to restore them.

This all means less storage infrastructure for IT to support, and assurance that the data is protected and there when you need it.

But cloud storage is still storage, and storage is complicated. Even more troubling, IT often lacks visibility into its own data stored in the cloud. Here, IT operates more on faith that real insight.

Customers of Axcient can now be more confident in the safety of their data thanks to the company’s new partner, Level Platforms.

The 14 year-old Level began as an MSP before becoming a maker of remote monitoring and management (RMM) software in 2004.

The RMM tool, Managed Workplace, includes automation, management and monitoring. The idea is to help MSPs manage customer systems, handling everything from cloud services to on-premises applications, computers and even IP telephony installs.

The RMM can also now manage printers and mobile devices such as tablets and smartphones.

Level Platforms hopes to promote the tool as a standard through a variety of partnerships just like the one with Axcient.

RMM Plus Storage Equals?

The integration of Managed Workplace means the Level Platforms tool can oversee the performance, status and availability of Axcient cloud stores. The benefit is knowing the data is there, safe and usable, as well as tracking trends such as unusual increases or decreases in what is stored.

The Axcient Story

The Axcient backup system is based on a hybrid cloud. Customers install a backup appliance in their shop. That backup is replicated in the cloud, offering two tiers of backup. When your system fails, you can recover instantly, the company claims, through a recovery that addresses data and the apps, and the setting they run on.

The system, called Cloud Continuity, actually virtualizes your computing infrastructure in the cloud so the full system, not just the data, is usable and recoverable. All this activity transpires with a few mouse clicks on the Web console.

Axcient is in expansion mode, having just secured $20 million in additional venture capital, bringing the total raised to $53 million. The company will add 50 news staffers this year to drive marketing, sales and engineering.

The company’s founder, Justin Moore, is apparently no stranger to startup, and boasts that his firm concern was a kid’s lemonade stand.




Edited by Braden Becker

MSPToday Editor at Large

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