MSP Today Expert Feature
February 09, 2016

Carousel Industries Hires Exec for Managed Services Lineup


The right talent can propel businesses to new heights, and in the IT sector companies go all out to acquire the person they think will make that possible. As the market continues to grow in the managed services and cloud-based IT consumption segments, Carousel Industries has announced the appointment of Rich Montefusco as Vice President of Managed Services.

Carousel Industries designs, implements and supports solutions that are custom-made to meet the specific needs of each customer with professional and managed services that can be deployed in the cloud with the agility and flexibility to scale and add new technologies.

Carousel hired Montefusco with the goal of driving new sales opportunities and lead its Managed Services practice strategy, according to the company. The Chief Revenue Officer of Carousel Industries, Jim Marsh said, “Our continued investment in the managed services space, including the appointment of Rich to his new position, is in direct response to the needs of our customers and reflects our ongoing commitment to this area.”

Rich Montefusco is an industry veteran that brings more than two decades of experience in the segment with companies such as Siemens (News - Alert), Network Dynamics, Ameritech, Global Convergence, Pangaia Partners and Unify by successfully running managed services practices.

Montefusco said, "Organizations are demanding a new model where they consume IT-as-a-Service (ITaaS). By combining cloud deployment options with robust service offerings, Carousel enables customers to utilize technology in the way most effective for their business."

Managed services are essential in today's highly technical and complex environment, because the day-to-day management of voice, video, and unified communications capabilities can quickly overwhelm most organizations. The Carousel managed services platform gets rid of the complexities so companies can focus on their competencies instead of wasting time and resources to address these issues.

According to Carousel, it establishes a framework for ensuring a consistent and efficient service delivery so the operations of an organization is always up and running. Company representatives provide assistance throughout the entire engagement lifecycle by acting as advocates on behalf of customers. They are able to assess current voice, video or unified communications solutions to determine whether on premises or cloud models best suits their needs for managed services engagement.

Once the right option is selected, Carousel moves on to improve the performance and reliability of the entire communications stack, while at the same time ensuring the right steps have been implemented to prevent outages and disruptions. This includes protection against security-related losses in revenue, productivity and data by carrying out real-time monitoring of network assets and network connectivity. 




Edited by Kyle Piscioniere




Comments powered by Disqus