MSP Today Expert Feature
October 28, 2014

Report: Xerox Leading European Market in Channel Managed Print Services

Since it was founded in 1906, Xerox has developed different technologies to process documents. Until recently, paper was the preferred and many times the only medium for making copies, but digital technology has changed the way many organizations archive documents. The environmental impact and cost of using paper has resulted in many businesses dramatically lowering or completely eliminating paper from their organization, but it is still used and will continue to be used for the foreseeable future. A new report by Quocirca has revealed Xerox is leading the market in channel managed print services (MPS) in Europe with a portfolio of basic maintenance and supplies offerings to comprehensive multi-vendor services.

The Xerox MPS helps companies organize content, cut costs, streamline processes and print less. By conducting a comprehensive evaluation of the print environment, document infrastructure and workflows, the company provides an accurate baseline of current print spending in an organization. It then develops a roadmap for future printing management state that will include cost-saving projections by eliminating print job before they happen so the company prints less.

Xerox automates and simplifies the day-to-day operations of the printing and document infrastructure with an ongoing data collection, review and analysis to improve productivity. The platform manages print devices regardless of manufacturer; assesses print needs and implements the best mix of devices for the organization; and turns slow, paper-based processes (like routing and approvals) into automated, digital ones.

”Xerox is ahead of the game when it comes to the maturity of its channel MPS initiatives”, said Louella Fernandes, associate director, Quocirca “In terms of strategy and completeness of offering, Xerox leads the market.”

The report highlighted some of the strengths of the Xerox MPS platform, which include:

Multi-vendor device support of Xerox Partner Print Services (XPPS), Xerox’s comprehensive, cloud-based, managed print services offering for small and medium sized businesses.

Flexibility and robustness of the XPPS platform means that it is a viable approach for both Xerox-only and multi-brand resellers looking to develop their MPS capabilities.

Xerox’s Personalized Application Builder Program which gives partners more ways to customize solutions that improve departmental or industry specific processes for their clients.

Continued enhancements to the portfolio such as Xerox Supplies Service, Xerox’s automated supplies replenishment solution.

“Quocirca’s report acknowledges the range, flexibility, maturity and leadership of Xerox’s channel MPS offerings,” said Diego Hervas, president, European Channels Group, Xerox. “Our broad experience and commitment to continually enhancing our offerings means that partners can be sure that with Xerox, they are always partnering with the best.” 

Edited by Maurice Nagle