MSP Today Expert Feature
October 15, 2014

Hughes Provides High-powered B2B Services


Hughes (News - Alert), a managed network service provider, offers much more than just high-speed Internet service via satellite. It is also a business-to-business service provider.

It looks to meet the needs of distributed enterprises – those businesses with hundreds of branch locations. These may include retail operations, branch offices, restaurants and casual dining operations.

“They need to connect to their data center with high security performance, as well as the Internet, possibly for cloud, SaaS (News - Alert) (software as a service) type of applications,” Doug Medina, senior director of marketing at Hughes, told TMC’s Rich Tehrani during an interview at Interop (News - Alert) 2014 in New York.

So the company provides installation, maintenance, support, customer care and wide area network (WAN) services. “You can kind of look at us as a systems integrator, but we’re a managed service provider so we have…network operations centers (NOCs) around the country,” Medina said.

Hughes provides authorized service providers, government organizations and businesses with advanced broadband systems and terminals. These include satellite NOCs and gateways; broadband satellite routers and modems; mobile satellite systems; handhelds; and high-speed IP data terminals, the company said. In addition, Hughes provides turnkey solutions, such as installation, maintenance, program management, support and training for rapid deployment anywhere. Also, NOC engineers monitor customer networks round the clock.

“You don’t have to worry about where you are,” Medina added. “We connect to you at high-speed…” Businesses can outsource WAN and security operations to Hughes, as well.

In addition, Hughes Network Systems (News - Alert) is the top provider of satellite broadband for residences and offices. It provides network technologies, managed services and solutions for government offices and enterprises. In addition, Hughes has provided more than four million systems to customers in over 100 nations. That translates to over 50 percent market share. It involves such standards as those approved by the TIA (News - Alert), ETSI and ITU. These include, too, IPoS/DVB-S2, RSM-A and GMR-1.




Edited by Alisen Downey




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