MSP Today Expert Feature
September 22, 2014

Texas MSP Aldridge Broadens Reach with Acquisition of Austin's Tydan IT

Two major Texas MSPs have combined forces to provide first-response support and better serve small and medium-sized enterprises (SMEs). Technology management and consulting company Aldridge has acquired Tydan IT, a provider of managed IT services concentrated in the Austin area.

The buyout will benefit clients of both companies, giving them a broader pool of knowledge and resources. Aldridge, which maintains offices in Houston and Dallas, has been steadily building out its services with two previous acquisitions this year. The company already has a presence in Austin through its June acquisition of Clyde Bennett & Associates, which now operates as a subsidiary. The company is a reseller of electronic medical record (EMR) solutions and also specializes in IT services for medical practices.

Aldridge also acquired Houston MSP IS Support, Inc. in June, and appointed the company’s CEO Steve Combs as vice president. Aldridge plans to retain Tydan IT’s personnel as well, and the company has appointed Mark Glowacz, its founder and CEO, as vice president and leader of the company’s Austin office.

"Austin is booming with a lot of startups as well as established and growing companies that are open to business best practices and can now benefit from outsourcing their IT management to Aldridge," said Glowacz.

"We are excited to step up the pace of our growth in Austin so more businesses can realize the benefits of handing off their IT responsibilities and focus instead on their products, services and customers," added Patrick Wiliey, president and COO of Aldridge.

The acquisition specifically helps Aldridge focus on managed and cloud services as well as professional services in the Austin region. The company recently surveyed Houston SMEs and found that out of 600 businesses, 96 percent of those who outsource their IT were satisfied with the service they receive. Only 69 percent of company’s that maintain in-house IT departments were satisfied, according to Aldridge.

Edited by Maurice Nagle