MSP Today Expert Feature
July 29, 2014

10,000 MSPs Using GFI MAX RemoteManagement Solution

One of the biggest tools a managed service provider (MSP) can take advantage of is a remote management solution to automate monitoring and maintenance tasks as well as stay on top of security issues. And apparently a good number of MSPs have discovered the GFI MAX RemoteManagement offering since the company now boasts 10,000 MSP customers.

That number, up from 8,000 last September, means that close to 660,000 engineers are logging into the service each month to take advantage of automated monitoring and management features. The solution is designed to help MSPs and other service providers and support companies grow their monthly revenues by automating a variety of management tasks.

Features include managed antivirus, online backup, remote support, email security, automated monitoring and patch management, asset tracking, alerts and reporting. All items are viewed and managed through a single dashboard, making it easy for MSPs to stay on top  of issues for their growing customer base.

"Our continued focus is on expanding our service offerings to include emerging tools that MSPs will need to remain competitive as cloud-based services and mobile devices reshape the IT landscape and as customers increasingly need their MSP to adopt the role of an outsourced CIO," said Alistair Forbes, general manager of the GFI MAX business unit.

GFI MAX recently made some enhancements to its RemoteManagement offering, including complete endpoint security services. This has aided in the quarantine of more than 12 million threats during the last year through the company’s managed anti-virus service.

The Take Control remote access feature has also been very popular, with more than 15 million remote access sessions logged last year. This component lets administrators gain secure remote access to any server or workstation within a customer’s network. The company’s Managed Online Backup solution has also gained traction during the past year, boasting close to 16 million backups versus 5.5 created last year.

Edited by Maurice Nagle