MSP Today Expert Feature
May 24, 2014

Managed Service Provider Week in Review

Two massive cloud computing initiatives topped the managed services headlines this week, creating major partnership and development opportunities for MSPs. Microsoft and Cisco (News - Alert) both made pretty big cloud computing announcements and each of the two computing giants bring powerful allies with them as part of their respective strategies.

In a huge coup for Microsoft’s (News - Alert) Azure cloud platform, the company expanded its long-time relationship with SAP (News - Alert), with a variety of SAP solutions set to be certified on Azure this year. That means that preconfigured SAP software packages will be set to launch on Azure within minutes via the SAP Cloud Appliance Library. The companies will also work together on enhanced mobile productivity with app development for both Windows and Windows Phone (News - Alert) 8.1.

Cisco had its own cloud victory this week, announcing a slew of new partners and customers as part of its relatively new Intercloud announcement. The company is striving to build the world’s largest network of cloud partners and offerings based on its Cisco Application Centric Infrastructure. They now boast more than 175 channel partners, including new additions Dimension Data (News - Alert) and Sungard Availability Services.

Fibernet Corp. enhanced its OverWatch managed services solution this week, adding dedicated support hours and 24/7 monitoring features. The company, a Utah-based provider of colocation and IT services, has been revamping its offerings to better meet the unique needs of its clients. Through OverWatch, the MSP meets directly with customers to come up with the best package for them based on their specific needs and core business objectives.

MSP Long View also underwent some changes this week with the launch of a new website and rebranding of its managed IT solutions under the name Hybrid IT. The move reflects the company’s migration toward a customized delivery model for providing cloud and outsourcing services as well as IT consulting. Hybrid IT comprises infrastructure, applications, cloud and managed IT services, procurement and licensing and end user experience.

With all the activity happening in the cloud and managed services arena, data centers have been on the rise in Latin America. DCD Intelligence finds that demand for data center colocation facilities in the region is growing at such a rapid rate that it may outpace available space. Brazil added 22,400 square feet of colocation space in 2013, while Chile added 11,800 square feet of space. And Colombia contributed another 10,520 square feet of new space, putting Latin America at a growth rate of twice that of Europe and North America.