MSP Today Expert Feature
May 14, 2014

Wheelings & Dealings: Dimension Data Acquires Teliris as Part of Cloud and Managed Video Services Expansion

On the heels of its partnership announcement with Microsoft on a private CaaS offering, video integrator Dimension Data (News - Alert) has acquired cloud video managed services firm Teliris. The deal will boost Dimension’s rapidly growing presence in the cloud and managed video service space.

Dimension has been focused on growing its Managed Services for Visual Communications (MSVC) segment, of which its new video conferencing-as-a-service (VCaaS) is a key component. Teliris (News - Alert) will be instrumental in building out that offering, as the company’s proprietary Lentaris platform enables delivery of cloud-based managed telepresence and video conferencing services.

With Microsoft’s (News - Alert) Cloud Platform providing dedicated infrastructure, Dimension is set to conquer the cloud segment. The company already manages more than 20,000 calls per month for its 430 clients, using approximately 5,600 Cisco (News - Alert) and Polycom endpoints. Those clients are served through a variety of infrastructure, including on-premise, managed, private cloud and VCaaS.

"Teliris' cloud capabilities complement Dimension Data's existing portfolio of both cloud services and managed services offerings,” said Steve Nola, CEO of Dimension Data's ITaaS Business Unit. “This, combined with the excellent experience and skillset of the Teliris operational staff in the U.S. and U.K., enables Dimension Data to accelerate the development of a true Video Conferencing-as-a-Service (VCaaS) offering to the market.”

Teliris has offices in London, CT and NY. CEO Jeff Tench said the company was seeking a partner in the video and managed services space, and Dimension Data provides a great fit with a proven track record in video conferencing and telepresence. “Teliris customers will benefit greatly as the new Teliris moves from the boardroom to the desktop with a comprehensive set of managed services for the entire video and unified communications estate," he added. Dimension plans to retain the Teliris brand for the time being, and the company will continue to offer its existing services and support its managed services clients.

Dimension’s expansion plans are serious business, and the company announced last month that it plans to quadruple its data center business to reach $4 billion over the next five years. The move aligns with its aggressive cloud and managed services strategy and will serve to differentiate the company’s offerings. Dimension operates 12 global public cloud locations with plans to bring additional locations online during the next few quarters.

Edited by Maurice Nagle