Itron Rolls Out Smart Grid and Advanced Metering Managed Service for Utilities

By Laura Stotler

Itron, Inc. has introduced its new Itron TOTAL managed services offering that provides an alternative way of delivering the company’s smart grid and advanced metering infrastructure (AMI) solutions for utilities. The solution bundles Itron’s metering, communications, data management, analysis and professional services in a single subscription-based pricing structure along with managed services.

Itron TOTAL is being offered to electric, gas and water utility solutions in North America. The solution comes with management of all aspects of utilites’ data collection system and operations from Itron’s experts. And a predictable cost model lets customers deploy technology and services at their own pace, from strategic deployments to a full system upgrade.

“Itron launched Itron TOTAL to simplify the way in which we offer smart grid and AMI solutions to our customers,” said Jeff Carkhuff, vice president of global product management for electricity at Itron. “Itron TOTAL is yet another way that we are helping utilities be more resourceful so they can better manage energy and water.”

Since the solution is offered as a bundled managed service, utilities retain ownership of all hardware while Itron manages network communications and system operations. The company also handles data delivery, collection and reporting as well as basic meter data management and network management. Additional functionality is also available to utilities as add-ons, including analytics, field installation and maintenance, distribution automation, consumer engagement and advance AMI functionality.

Utilities are increasingly turning to service providers to manage their smart grid and metering infrastructure and the market is booming as a result. Research and Markets estimates the global smart grid managed services market is growing at a whopping 51.29 percent CAGR from 2012 to 2016, driven by increasing support and adoption of smart grids as well as utilities’ desire to operate more efficiently and cost effectively.

Edited by Cassandra Tucker

MSPToday Contributing Editor

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