MSP TODAY NEWS

The Host Group Offers Deeper Performance Insight into Managed Servers

By Doug Barney

Managed server hosting company The Host Group (now that’s a name that fits the business) this week updated it portal so clients can gain deeper insight into performance metrics and at the same time monitor the content that traverses its managed servers.

“Based on what clients have told us in the past, we redesigned a large part of our platform based on customer usage and feedback including making the stats immediately useful and easy to interpret,” said Doug Davis, president and CEO of The Host Group. “Monitoring from many different angles helps you fine-tune the path to reaching your website’s goals so our portal for dedicated hosting is designed specifically to make the process more complete.”

With the revamped portal, clients can track more types of performance related data and the analysis is presented more cleanly, with less unnecessary information, the company said.

For instance, users can dive into precise data ranges. Metrics include memory use, disk I/O, CPU, and system load.

Managed dedicated server customers, as well as those that use managed hybrid servers and managed VPS, can use the portal to find out why performance may be suffering, and plan for future capacity.

“The new monitoring capabilities for The Host Group managed dedicated hosting help our customers determine what is working best on their websites and they also give The Host Group the ability to improve our level of service,” argued Davis. “Our staff now has more insight into customer issues and developers can act on potential performance bottlenecks before they occur.” plans

The Host Group also offers security through its network control and protection features which focuses on blocking spam from hitting the dedicated servers, or allowing spam to be sent from those same servers.

The Host with the Least (Cost)

This March, The Host Group cut prices to the bone, offering Web hosting starting at less than $5 a month for service that is anything but bare bones, the company said at the time.




Edited by Rich Steeves

MSPToday Editor at Large

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