CoSentry Beefs Managed Services with Better Monitoring

Monitoring is critical to keep on-premises IT tools running, but imagine if you bill yourself as managing the services you offer to IT? Well, these better work, and work smoothly.

That’s why more and more MSPs are hooking up with monitoring firms – all to make their services run well enough to keep customers in a hotly competitive market.

The latest matchup is between collocation and managed hosting provider, CoSentry, and cloud and IT monitoring concern, Zyrion. CoSentry will use Zyrion's Traverse monitoring software to augment its managed services aimed largely at the Midwest market.

"CoSentry was looking for a monitoring platform for our fast growing managed services business," said Kevin Dohrmann, CTO at CoSentry. "After an extensive evaluation of all leading monitoring products in the market, we found that Zyrion offers the most scalable architecture in the industry with a strong emphasis on service impact and noise reduction."

Zyrion’s “Traverse Business Service Containers tie together performance metrics from IT components to monitor and verify the performance of dependent services. The solution’s massively scalable, patented solution architecture supports tens of thousands of distributed end-points, and processes millions of metrics. Traverse is fully-aligned with ITIL and provides an open, extensible integration API and plug-in framework,” the company explained.

Zyrion believes its monitoring will help improve CoSentry services. "By leveraging our automation and predictive analytics module to reduce noise they can deliver higher quality managed services to their customers at a much lower cost," said Vikas Aggarwal, CEO at Zyrion, Inc.

CoSentry serves the Midwest with data centers that total 48,000 square feet.

Meanwhile, Zyrion’s Cloud monitoring and IT management tools are based on ITIL, a standard framework for service management. 

With Traverse, CoSentry will be able to have “real-time, correlated, end-to-end, service-oriented views of the performance of the entire IT infrastructure – networks, servers, applications, databases, storage, power, environmental and cloud,” as Zyion describes.

Zyrion clients include Cisco, Paypal, Sony and Yale University.