MSP Today Expert Feature
February 14, 2013

CA Technologies Announces Third Major Release of CA ARCserve MSP Program with new MSP Zone

The third major release of the managed service provider (MSP) licensing program for CA (News - Alert) Technologies' ARCserve was announced today. The enhanced program offers a simplified licensing structure, an expanded technology portfolio and new partner enablement resources.

The updated CA ARCserve MSP program is meant to empower the company's partners to deliver effective and profitable data protection services in a quick and cost efficient manner. The new release provides options for MSPs that wish to license CA Technologies' (News - Alert) data protection technology through a per-server, per-workstation, per-socket, per-virtual machine or per-terabyte model.

The new and improved licensing structure enables MSPs to better structure their software costs to align with their unique go-to-market strategies. It also complements the MSP Program's pay-as-you-go pricing model, adding a new pricing tier that offers more incentive, margin and revenue opportunities for the burgeoning MSP partner community. The pricing model enables MSPs to pay for only what they have used in the previous month, and doesn't require any minimum volume or an extended lock-in period.

CA has also added a new dedicated "MSP Zone" to CA to streamline MSP enrollment. The new area provides resources like service use-case playbacks with high-level descriptions of services, sample service level agreements (SLAs) and licensing options. The zone also helps MSPs identify best managed services and technologies to offer their customers.

Additional benefits of the MSP Zone include a decision tree to aid MSPs in tailoring their managed service offerings to meet their customers' Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO). The Zone also features an invitation-only area to showcase select MSP profiles and provide links to their respective sites to offer greater market visibility.

The latest version of the ARCserve MSP Program also features a smaller and simpler set of product SKUs to make it easier for MSPs to piece together their market offerings.

"A combination of factors -- including exponentially growing data volume, limited IT budgets and an abundance of available network bandwidth -- have created tremendous opportunities for MSPs in the data protection services market," said Chris Ross, vice president, worldwide sales, data management, CA Technologies. "With zero upfront commitment and flexible subscription licensing, the CA ARCserve MSP Program uniquely enables MSPs to capitalize on this market opportunity."

"CA ARCserve provides the ideal combination of comprehensive data protection and unmatched time-to-value," said Phil Ware, director at Allware Systems Ltd. a UK provider of IT consultancy services to small and medium enterprises. "The latest enhancements to the CA ARCserve MSP program enable us to go to market even more quickly and efficiently with robust data protection service offerings that meet our customers' needs while improving margins for everyone in the chain."

Edited by Brooke Neuman