MSP Today Expert Feature
February 13, 2013

Implementing a Disaster Recovery Plan with Cloud Hosting


According to recent estimates, businesses have a major impact of data loss once every 18 months. These vulnerabilities occur from hardware failure, human error, hacking/security issues or a combination thereof.

For businesses, an unexpected outage could potentially result in significant data loss and operational outages, which, by IDC’s (News - Alert) estimates, costs businesses upwards of $84,000 per hour or downtime.

Given these statistics alone, organizations of all sizes need to adopt a disaster recovery plan, according to David Williams, owner of Complete Cloud Hosting Solutions.

The Georgia-based cloud hosting company specializes in analyzing networks, establishing disaster recovery plans, and implementing onsite and offsite data storage plans.

“With the competitive nature of business, it is imperative that owners and operators of companies understand their system vulnerabilities,” Williams said in a statement. “Understanding the impact a major system outage can have on your organization is crucial to staying successful, and that is where our expertise will provide your company with a competitive advantage.”

Businesses today need to invest in a managed disaster recovery program, which Williams likened to insurance. You may not need it, but if you don’t have it when you do, you can incur serious losses, financial and otherwise.

“A well-documented and audited disaster recovery program provides piece of mind for the operators and owners of companies. And, when a catastrophe occurs, your company will have faith that your system will be fully restored by your trusted business partner,” Williams said.

Most business owners believe their hardware systems will never malfunction, or that an employee will not accidently delete a fixed assets module from their financial system, or even accidently delete the entire human resource system.

“But in the past six months all of those issues occurred in companies that we serve. And in all instances, we were able to restore the data back to the proper condition within hours, and we were able to figure out why the incident happened, and recommend adjustments to the company's policy and procedures,” Williams said.

There are many cloud hosting solutions available on the market today, including large organizations such as IBM (News - Alert), VMWare, RackSpace, Mozy, Dell and Sunguard.

But while all of the companies charge a comparable amount per Gigabit, Williams said that Complete Cloud Hosting Solutions provides a daily auditing of a company’s backup system, communicating directly with the company if there is an issue.

Customers can call their support department for any recovery needs.

“Our support representatives know your firm, they understand your data, and they will work with your company until you are satisfied with your system restoration,” he added. “…Whereas, working with the large firms-they will provide you with a backup CD in two or three days, for you to bring in an outside support company to restore the data.”




Edited by Braden Becker




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