MSP Today Expert Feature
February 05, 2013

NetGain Technologies to Offer BAA to Accommodate Healthcare Industry Clients

NetGain Technologies, a provider of managed IT services, announced on January 30 that the option for a standard BAA (business associate agreement) is now available for clients.

As a partner in providing IT services to clients, NetGain may work with confidential healthcare information. In order to ensure the security of a client’s patients and be compliant with laws like HIPAA, NetGain Technologies can function as a business associate. This means they perform certain functions that involve the use or possible disclosure of protected health information.

As a business associate, NetGain Technologies can offer services to companies that provide healthcare services.

Mark Jacobson, NetGain Technologies’ CEO, commented that, “In today’s regulated business environment, it’s paramount that ‘service providers’ like NetGain Technologies provide their clients with a BAA for HIPAA and PCI (News - Alert) compliance. All clients serving in healthcare and financial markets should have a BAA with us.”

The Health Information Technology for Economic and Clinical Health Act (HITECH Act) that passed in 2009 stipulates that any company, vendor or service provider that may be exposed to private health information must sign a business associate agreement in order to protect the information at the same level as the healthcare provider.

Jacobson explained that, “Having an understanding that healthcare and financial companies are required to endorse a BAA with their provider sets us apart from our competitors.”

“For many service providers, it’s a rubber stamp to endorse a BAA with their customer, yet for us, it’s a culture engrained in our staff,” he continued.

Becoming a BAA is just one part of NetGain Technologies’ commitment to serving its clients’ needs. In addition to the BAA, the company also makes its Privacy Policy Statement available to anyone who requests it.

NetGain Technologies feels that the business associate agreement is just outside recognition of the level of quality it has been offering to its clients all along.

Edited by Braden Becker