MSP Today Expert Feature
January 19, 2013

Managed Service Provider Week in Review

The managed service provider (MSP) space is heating up in the new year as more and more companies announce managed services and make the push toward cloud computing. Dell (News - Alert) had one of the biggest announcements in the industry this week with the unveiling of its Cloud Client Computing for Retail solution.

The new offering is designed to help retailers move seamlessly to an in-store cloud environment, and encompasses endpoint devices, networking, infrastructure, security, virtualization and management tools and services. It's the latest offering in Dell's ever-growing Cloud Client Computing portfolio, and a full solution is expected to be released in March.

A new MSP and IT solutions company made its debut this week as well, with Orange (News - Alert) County, CA-based BlackStone Networks, LLC announcing its launch. BlackStone helps SMBs with their IT, hardware, software, phone and cabling needs, and the company will procure, install and manage services for any technology needs its customers may have. Managed services include hosted business applications, website development, web hosting and management.

CloudBerry Lab, a cloud storage solution developer, announced it had enhanced its Managed Backup Service and now enables data archiving and backup through Amazon Glacier. The service is designed for MSPs to maximize business continuity and disruptions to their customers, and is ideal for data that doesn't need to be frequently accessed. It also offers low costs and is up to 10 times cheaper than other storage services, which can help MSPs create additional revenue streams with little investment.

In managed unified communications news, Whaleback Managed Services unveiled a new productivity tool for its CrystalBlue Unified Communications (News - Alert) Services. The CrystalBlue Call View tool lets customers collect, analyze and report on their employee calling activities. It also provides flexible access to reports from anywhere and at anytime, and offers the ability to plan staffing and scheduling in addition to allocating and minimizing costs; managing network capacity; tightening security and complying with regulatory requirements.