MSP Today Expert Feature
January 09, 2013

Major Food Company King's Hawaiian Chooses dinCloud for Managed Cloud Services

Managed service provider (MSP) and cloud transformation company dinCloud has been chosen by King's Hawaiian for hosted virtual desktop and other services. King's Hawaiian, a maker of dinner rolls which has baking facilities and restaurants throughout the U.S., chose dinCloud to help its IT department improve efficiency and better manage operations.

dinCloud will provide hosted virtual desktop, server and storage services to King's Hawaiian, a family-owned and operated food company and commercial bakery. The company operates more than 270,000 square feet of facilities in California and Georgia, and was seeking a cost effective, one-stop solution that could be scaled eventually to help them expand internationally.

The company was also seeking an MSP to manage  its day-to-day operations so the IT team could focus on the company's core business and value-added tasks. dinCloud delivered a variety of services including the dinHVD (hosted virtual desktops), dinServer (hosted virtual servers) and dinBackup (a NetApp-based cloud storage solution).

The move to the cloud gives King Hawaiian more control as well as easier management of its IT infrastructure. dinCloud also migrated several of the company's business applications to the cloud, including several of its unique homegrown apps. The MSP uses its Business Provisioning portfolio to help companies migrate their business to the cloud. Additional offerings from dinCloud include cloud backup and recovery services, controlled by customers via a Web-based application. The company's subscription-based services are designed to help customers reduce costs and enhance security, control and productivity.

"dinCloud provided an exceptional level of support during King's Hawaiian's transition to the cloud, and our valued white glove treatment continues even after the on-boarding process," said Saad Shahzad, senior vice president and chief strategy officer, dinCloud.

"Throughout the implementation, we were able to leverage one of our trusted reseller partners, pulling in specialists to help meet King's Hawaiian's unique user needs on an as needed basis," he added. "Most businesses aren't typically awarded those kinds of resources, but we offered these additional services and value adds from the beginning."

Edited by Brooke Neuman