From The Expert Feature Article
April 15, 2013

SunGard Forges into Health Care Managed Services

Disaster recovery and business continuity MSP SunGard Availability Services is going after the health care market with a new partnership with Amerinet.

Amerinet is a healthcare solutions provider with some 60,000 members. Just to clear up any possible confusion, there are two Amerinets, with the other being a Michigan-based MSP.

Amerinet offers several services to health care members, starting with group purchasing for alternate and acute care providers. It also provides performance tools “from supply chain management to data analytics and revenue enhancement – plus, improvements to technology, quality, patient safety and education,” the company explained.

Under the deal, SunGard will sell managed remote hosting and data recovery services to Amerinet members.

Business continuity is particularly important for acute care facilities where patients’ lives are at risk daily. These facilities don’t just need their medical equipment up and running, but the supporting clinical and business systems must be kept going as well, which where SunGard kicks in.

Protection of Electronic Health Records (EHR) systems, a prominent item in the Obama health care program, is now vitally important.

It isn’t just basic computer crashes and drive failures that threaten health care shops. Disasters are another concern. "Amerinet has repeatedly heard from our members the need for recovery services when disasters like Hurricane Sandy strike. In addition, with the increase of EHR implementations and the transition to cloud technology, the need for adoption of information technology security has escalated," said John Vinarsky, Vice President, Executive Resources, Office Solutions and Information Technology, Amerinet, Inc.

SunGard knows all about these disasters. "As a result of our recent experience with Hurricane Sandy, where we recovered 117 customers, and more than 30 years of recovering healthcare organizations, SunGard Availability Services has refined our expertise around application availability and data protection services specific to healthcare environments. Recovery should be at the forefront of IT considerations for healthcare organizations, certainly those considering EHR adoption or implementing these systems," said Tim Carney, Vice President, Healthcare Sales, SunGard Availability Services.

SunGard Connects with NetApp

Recently we brought you news of a deal between SunGard and NetApp creating the Managed Vaulting for NetApp service. Targeted at shops that already have NetApp devices in their data centers, the service replicated this backed up data to a SunGard data center equipped with NetApp gear. This way the data is replicated to a like system where it is fully managed.

Remy Cointreau is an early customer.  "The SunGard Availability Services Managed Vaulting service provides fast and simple backup and recovery, tapping SunGard Availability Services recovery expertise and maximizing our existing NetApp storage investment," said Alexandre Page-Relo, chief information officer, Remy Cointreau USA, Inc. "It allows us to safeguard our data quickly and cost-effectively with a managed service model that allows us to turn CAPEX into OPEX (News - Alert), and frees both internal IT and infrastructure resources."

Edited by Rich Steeves