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TMCNet:  U.K. Businesses Turn to Multiple Cloud Providers to Give Them Price and Service Flexibility

[December 27, 2018]

U.K. Businesses Turn to Multiple Cloud Providers to Give Them Price and Service Flexibility

STAMFORD, Conn., Dec. 27, 2018 /PRNewswire/ -- Many U.K. businesses are embracing multi-cloud models to improve service flexibility, meet varied business requirements and reduce costs, according to a new report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

The ISG Provider LensCloud Transformation/Operation Services & XaaS Report for the U.K. finds large U.K. businesses trading in their old capital expenditure IT models and embracing multi-cloud strategies with public cloud providers. Using several cloud services helps U.K. companies improve their speed to market and gives them cost flexibility, the report said.

One large U.K. financial services firm uses one cloud provider for its data warehousing and communications platform, another provider for application testing and development, and a third to run enterprise cloud software in specific locations, the report noted. "This new, complex, multi-cloud, multi-skilled approach is now the standard in business and a key trend driving enterprise organizations," said Barry Matthews, partner and head of ISG in the U.K., Ireland, Netherlands and Nordics.

Many businesses have different workload requirements for performance and for data protection, making multi-cloud or hybrid cloud models attractive, the report said. Many medium-sized companies, however, lack the time or expertise needed to operate multi-cloud or hybrid cloud environments and instead are turning to managed service providers (MSPs) to help them on their cloud journey. MSPs and other providers are essential to help businesses understand complex cloud services and the thousands of new cloud offerings available every year, the report said.

Among other key findings, the report noted a continuing contraction in the hyperscale nfrastructure-as-a-Service market, with providers building cloud practices primarily around Amazon Web Services, Microsoft Azure and Google Cloud Platform. Hyperscale cloud providers, the report said, are starting to offer software-defined network architectures, hybrid cloud offerings and container readiness in combination with Kubernetes and serverless code deployments.

The report also noted that while the U.S. remains the largest market for enterprise public cloud adoption, Europe is gaining ground, but current regulations may hinder large gains in the region.

The ISG Provider LensCloud Transformation/Operation Services & XaaS Report for the U.K. evaluates the capabilities of 72 cloud transformation and XaaS providers across six quadrants: Public Cloud Transformation, Managed Public Cloud Services, iPaaS – Integration Platforms, aPaaS – Application Development Platforms, IaaS – Enterprise Cloud and IaaS – Public Cloud Hyperscaler.

IBM is named a Leader in four of the six quadrants, while Atos, HCL and Microsoft are named a Leader in three quadrants. Accenture, Capgemini, Claranet, DXC, Fujitsu, Infosys, TCS and Wipro are Leaders in two quadrants. U.K. providers cited in the report include Adaptris, BT (a Leader in one quadrant), Claranet (a Leader in two quadrants), Codeless Platforms, ECS Europe Ltd., ElasticHosts, ExcelRedstone, iomart, Redcentric and UKCloud.

The ISG Provider LensCloud Transformation/Operation Services & XaaS U.K. report is available to ISG Insights™ subscribers or for immediate, one-time purchase on this webpage.

About ISG Provider Lens™ Quadrant Research

The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers serving the U.S., Germany, Australia, Brazil and the U.K., with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.

The series is a complement to the ISG Provider Lens Archetype reports, which offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.

About ISG

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including 75 of the top 100 enterprises in the world, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; technology strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry's most comprehensive marketplace data. For more information, visit

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