|[December 20, 2018]
NewVoiceMedia Wins Best in Biz Award for Most Innovative Product Feature
a Vonage (News - Alert) Company (NYSE:VG) and leading global provider of cloud contact
center and inside sales solutions, has been named a silver winner in the
Most Innovative Product Feature of the Year - Enterprise/SMB category in
Best in Biz Awards, the only independent business awards program judged
each year by prominent editors and reporters from top-tier publications
in North America.
NewVoiceMedia's (News - Alert) global cloud telephony platform is an intelligent,
multi-tenant contact center and inside sales solution that joins up all
communications channels and plugs straight into an organization's CRM
software for full access to hard-won data. With a true cloud environment
and proven 99.999% platform availability, NVM ensures complete
flexibility, scalability and reliability.
Currently serving more than 700 customers, NVM is outperforming the
rapidly expanding cloud contact center market twofold and continues to
attract new customers through exciting technological developments. It
recently unveiled key capabilities that will enable businesses to drive
digital transformation and create unified, consistent and integrated
experiences irrespective of the channel chosen by the customer.
Each year, Best in Biz Awards' entrants span the spectrum, from some of
the most recognizable global brands to the most innovative start-ups.
The eighth annual program proved to be a particularly tough competition,
garnering close to 700 entries from an impressive array of public and
private companies of all sizes and from a variety of geographic regions
and industries in the U.S. and Canada.
"We are especially proud to be recognized in this particular category -
the Most Innovative Product Feature of the Year," commented Dennis Fois,
President of NewVoiceMedia. "Innovation and learning are at the core of
our mission and vision, and this award further reinstates our complete
commitment to helping our customers deliver a better, more emotive
customer experience. We look forward to continuing to scale operations,
accelerate our already impressive growth trajectory and develop
world-class customer success for our growing customer base."
Since 211, winners in Best in Biz Awards have been determined based on
scoring from independent judging panels composed each year of prominent
editors and reporters from some of the most respected newspapers, TV
outlets, and business, consumer, technology and trade publications in
North America. The 2018 judging panel included writers from Associated
Press, Barron's, Consumer Affairs, eWeek, Forbes, Healthcare Innovation
News, Inc., Investment Advisor Magazine, MediaPost, New York Post, New
York Times, Ottawa Citizen and Wired.
"In today's world, regardless of the industry you're in, striving to
innovate should be the baseline," said Andrew Seale, Globe and Mail,
joining the Best in Biz Awards judging panel for the first time. "The
standouts amongst this year's entrants for the Most Innovative Company
of the Year push beyond that, bringing a new perspective altogether.
From tackling a myriad of verticals with simple, sustainable design, to
rethinking how companies and consumers keep information and personal
data safe - this year's winners aren't just innovating, they're
redefining their industries."
Find out more about NVM Platform at www.newvoicemedia.com.
- ENDS -
a Vonage Company, is a leading global provider of cloud contact center
and inside sales technology that enables businesses to create
exceptional, emotive customer experiences to serve better and sell more.
Its award-winning platform joins up all communications channels without
expensive, disruptive hardware changes and plugs straight into your CRM
for full access to hard-won data. With a true cloud environment and
proven 99.999% platform availability, NewVoiceMedia ensures complete
flexibility, scalability and reliability.
NewVoiceMedia's 700+ customers include Canadian Cancer Society, Ebury,
FCR Media, FlixBus, JustGiving, Kingston University, Lumesse, Paysafe
and Vax. For more information, visit www.newvoicemedia.com or
follow NewVoiceMedia on Twitter (News - Alert) @NewVoiceMedia.
In November 2018, NewVoiceMedia was acquired by Vonage (NYSE:VG), a
business cloud communications leader.
About Best in Biz Awards
Since 2011, Best in Biz Awards has made its mark as the only independent
business awards program judged each year by a who's who of prominent
reporters and editors selected from top-tier publications from North
America and around the world. Over the years, Best in Biz Awards judges
have ranged from Associated Press (News - Alert) to the Wall Street Journal and winners
have spanned the spectrum, from blue-chip companies that form the
bedrock of the world economy to local companies and some of the most
innovative start-ups. Best in Biz Awards honors are conferred in two
separate programs: North America and International, and in 70
categories, including company, team, executive, product, and CSR (News - Alert), media,
PR and other categories. For more information, visit: http://www.bestinbizawards.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20181220005007/en/
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