|[October 03, 2017]
8X8 Revolutionizes Business Communications Industry with the Launch of Virtual Office Editions
8x8, Inc. (NASDAQ:EGHT), the leading
provider of truly unified cloud
communications, today announced the launch of 8x8 (News - Alert) Virtual Office®
Editions. This new suite of products revolutionizes the business
communications industry by unifying cloud telephony, collaboration
tools, web conferencing and contact center solutions with a
best-in-breed data analytics platform. This launch represents the most
recent outcome of years of both innovation and strategic acquisition by
8x8 aimed at the development of products and solutions that help
customers dramatically improve the way they communicate internally and
"Siloed communications systems, such as telephony, team messaging, web
conferencing and contact centers, address only isolated functions and
segregate valuable business data from key decision makers. This slows
productivity, hampers collaboration and impacts customer satisfaction,"
said Vik Verma, CEO at 8x8. "Through our technology ownership and
innovation, 8x8 unifies these disparate systems on a single cloud
communications platform, ensuring companies can easily communicate,
collaborate and engage with employees and customers. In addition,
businesses can now finally glean valuable insights from every
interaction in real time, and unleash the collective power of the entire
organization at every connection."
8x8, recently named a Leader in the 2017 Gartner
Magic Quadrant for Unified Communications as a Service, Worldwide
for the sixth year in a row, is now offering 8x8 Virtual Office in three
editions that provide companies powerful enterprise-class business
communications features with the flexibility and mix-and-match pricing
model that's best suited for their needs. 8x8 Virtual Office Editions
includes everything businesses need to efficiently communicate and
collaborate with employees, partners and customers. Business voice, auto
attendant, video, SMS, chat and web conferencing are all included and
packaged in the new, easy-to-understand editions, which are:
X8 - The industry's most unified offering, the 8x8 Virtual
Office X8 edition weaves together communications, collaboration and
contact center solutions. It includes an unlimited calling zone to 45
countries and a full suite of 8x8 Virtual Office features, such as HD
voice, Virtual Office Meetings, HD Video, integrations ith
Salesforce, Zendesk and NetSuite (News - Alert) CRM, Salesforce analytics for better
data insights, call recording, call quality reporting, and barge
monitor whisper capabilities. It also seamlessly incorporates contact
center capabilities with 8x8 ContactNow™ to create enhanced
interaction between customers, agents, and employees.
X5 - The 8x8 Virtual Office X5 edition provides an unlimited
calling zone of 32 countries, plus 8x8 Virtual Office features, such
as HD voice, Virtual Office Meetings, HD Video, integrations with
Salesforce, Zendesk and NetSuite CRM, Salesforce analytics for better
data insights, and call recording.
X2 - The 8x8 Virtual Office X2 edition provides an unlimited
calling zone of 14 countries and includes 8x8 Virtual Office features,
such as HD voice, Virtual Office Meetings, HD Video and integrations
with Salesforce, Zendesk and NetSuite CRM.
"At Colorado Wealth Group, we are passionate about helping clients with
their wealth management and investment strategies so they can achieve
all of their financial and life goals. It is critical that our partners,
advisors and associates can easily communicate both with each other, and
more importantly with clients," said Christopher Barker, CFP®, MBA,
Partner/Financial Advisor at Colorado Wealth Group. "8x8 Virtual Office
X8 gives us the flexibility to truly unify communications with client
engagement, allowing employees to stay connected whether they are in the
office or working remote. This will enable us to be more productive so
we can guide our clients to build their financial future."
The new 8x8 Virtual Office X8 edition allows companies to break down
communications silos between sales, marketing, support, finance, IT/help
desk, and other departments, and better engage with employees, partners,
and customers. This truly unified cloud solution offers a powerful
business communications and collaboration system, allowing employees to
interact anytime from anywhere, and includes easy-to-use contact center
capabilities, such as inbound call handling, outbound campaign dialing,
and rich reporting and analytics for new business insights. This new
offering enables companies to connect everyone throughout the
organization, including both contact center agents and employees, with a
single, unified solution.
The 8x8 Virtual Office X8 edition is available now in the US and UK,
while the 8x8 Virtual Office X2 and X5 editions are available in the US.
Visit the 8x8
website for more information.
Visit the 8x8 Booth #326 at Gartner (News - Alert) Symposium/ITxpo in Orlando, Florida,
at Walt Disney World, October 1-5, 2017 to view product demos of 8x8
Virtual Office Editions, including the new truly unified X8 edition.
About 8x8, Inc.
8x8, Inc. (NASDAQ:EGHT), the leading provider of truly unified cloud
communications, powers over a million business users worldwide. 8x8's
suite of products seamlessly weaves together unified cloud
communications, messaging, meeting and contact center solutions so
today's modern organization can communicate at the speed of employee and
customer expectations. 8x8 uniquely combines one unified management
platform, one seamless communications experience for employees and
customers, and one real-time data analytics platform for constant
learning and improvement. For additional information, visit www.8x8.com,
or connect with 8x8 on LinkedIn,
Twitter (News - Alert), Google+ and Facebook.
 Gartner "Magic Quadrant for Unified Communications (News - Alert) as a Service,
Worldwide" by Daniel O'Connell, Bern Elliot, Rafael A Benitez, September
Gartner does not endorse any vendor, product or service depicted in its
research publications, and does not advise technology users to select
only those vendors with the highest ratings or other designation.
Gartner research publications consist of the opinions of Gartner's
research organization and should not be construed as statements of fact.
Gartner disclaims all warranties, expressed or implied, with respect to
this research, including any warranties of merchantability or fitness
for a particular purpose.
This press release includes links to content published by third parties.
8x8 was not involved in the preparation of this content and has not
independently verified its accuracy.
8x8®, 8x8 Virtual Office®, 8x8 Virtual Contact Center®, 8x8 Sameroom™,
8x8 ContactNow™ are trademarks of 8x8, Inc.
View source version on businesswire.com: http://www.businesswire.com/news/home/20171003005625/en/
[ Back To Contact Center on Demand Homepage's Homepage ]