MSP Today Industry News

TMCNet:  Field Engineer Defines New On-Demand Field Workforce Model at 2017 Service Delivery Innovation Summit

[September 22, 2017]

Field Engineer Defines New On-Demand Field Workforce Model at 2017 Service Delivery Innovation Summit

NEW YORK, Sept. 22, 2017 /PRNewswire/ -- The telecommunications industry is designing more innovative services than ever. But there also needs to be a way to get those services into operation – and much of that depends on having the right field service workforce in place. Field Engineer, a global marketplace connecting field engineers with telecom and network projects, will share best practices for field operations at the 2017 Service Delivery Innovation Summit. The event will be held September 27-28, 2017, at the Amba Hotel Marble Arch in London.

 (PRNewsfoto/Field Engineer)

Field Engineer offers an online field technician marketplace that helps companies delivering telecommunications services, including communications service providers (CSPs), hardware manufacturers, value-added resellers (VARs), managed service providers (MSPs) and retail chains, to find the right field engineer when they need it and ensure that work is completed within their standards. With Field Engineer, they can better handle job backlogs and business expansio to locations where field resources aren't available.

Malik Zakaria, founder and CEO of Field Engineer, will present a session at the conference, "Resolving Service Delivery Challenges with Growth of Internet and On-demand B2B Workforce," on Wednesday, September 27, at 12:40 BST. In the session, he will highlight how companies should include the field workforce as part of their service delivery strategies and best practices for implementing these strategies.

Attendees at the conference can meet the Field Engineer team at booth 11 for more information and to see a demo. For more information about the conference and to register, visit the event site: https://tmt.knect365.com/service-delivery-innovation-summit/.

About Field Engineer
Field Engineer is an online marketplace that connects companies with telecommunications work with the global field engineers who have the skills and availability to complete them. With more than 15,000 skilled field engineers in 132 countries, Field Engineer has already helped 45 service providers get jobs done. For more information, please visit http://www.fieldengineer.com or download the app on App Store or Google Play.

Media Contact: 
Elizabeth Banta
212-704-4510
Elizabeth.Banta@Edelman.com

View original content with multimedia:http://www.prnewswire.com/news-releases/field-engineer-defines-new-on-demand-field-workforce-model-at-2017-service-delivery-innovation-summit-300524116.html

SOURCE Field Engineer


[ Back To Contact Center on Demand Homepage's Homepage ]