MSP Cloud Feature Article
March 14, 2016

Sagiss Picks nGenx to Move Workspaces to Cloud

Sagiss, a Texas-based managed services provider, announced that it had recently chosen nGenx nFinity nWorkspace to move desktop users to the cloud.

Sagiss was working with an oil and gas company that needed to replace its existing cloud provider. The company’s applications included Microsoft Office, Outlook and Google (News - Alert) Earth.

"We were somewhat skeptical of the cloud and suggested the customer install an on-premise server, but they were dedicated to the idea of maintaining a cloud solution," Sagiss CEO Jim Lancaster said. "We weren't interested in developing our own solution, so we decided to bring in a cloud services provider.”

It was actually another MSP that recommended nGenx (News - Alert) to Sagiss.

nGenx nFinity nWorkspace is a desktop virtualization program that nGenx says gives users access to their applications on any device, ranging from smartphones to tablets to PCs. This setup is particularly attractive to companies who want to move into the cloud and support mobile devices but still run some legacy desktop applications.

While there are already other providers that can do this, including Citrix (News - Alert), Sagiss was attracted by nGenx’s price point.

"Generating a profit with other virtual desktop solutions was a challenge, but nGenx's attractive price point solves that problem," Lancaster said. "When you factor in the reduced support costs and an extremely satisfied customer, nGenx nFinity nWorkspace has been a win-win for everyone.”

Lancaster also praised the company’s commitment to customer service. The initial setup was complete in 24 hours and the data was transferred from the old system to the new one in a few days, while nGenx smoothed out the inevitable few technical glitches that invariably accompany any major transition.

The new solution not only virtualizes the clients’ desktops, but also synchronizes data with nGenx nFinity drive 2.0, letting users share files with each other.

Sagiss has gone from a cloud skeptic to a cloud believer, wanting to move further into the Workspace as a Service (WaaS) market.

Edited by Maurice Nagle

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